Cornerstone Automation Systems Support

Service you can depend on 24/7/365:

In today’s competitive environment, no one can afford for shipments to be late due to system downtime. Cornerstone Automation Systems offers 24/7/365 support via WebEx or on-site visit when required. Emergency service is delivered quickly, bringing your system back to peak performance in short order.

The SolidSuite™ pre-engineered modules assist in maximum uptime efforts by using configurable alarm email, paging, and text messaging to keep your maintenance staff informed of system status. The embedded SolidWeb™ support server once enabled will email all support files to our support staff in most cases before you even know you have a problem.

Our built in diagnostics in conjunction with (optional) remote support cameras enables us to get you going fast. At Cornerstone Automation Systems, we believe in providing the support we would like as customers. No matter what time or day, a member of the Cornerstone Automation Systems team will be there to assist you.

Technical Support Contact Information

1-800-930-3788

Or Email: Support

CASI offers on-site technical support for all our systems and hardware we sell. Our field service engineers are on call 24 hours per day, seven days a week. Unlike our competition, we work as hard as you do. All SolidSuite™ systems come with one year of 24/7/365 technical support.

Save time and money by utilizing our yearly contract support contracts. Customers can reduce on-site support and training costs  with a yearly support contract.

CASI offers installation for all Barcode Scanners we sell, as well as most other manufacturers.